Hosted Telephony

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Horizon is a complete hosted telephone system for your business

Horizon is a complete hosted telephone system for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Horizon allows your administrators to easily manage your office communications whilst enabling employees to maximize their productivity. This office IP telephone system has lots of clever features and an emphasis on control and administration through the web that takes the burden away from the IT team. Administrators can quickly configure the system according to their organization’s changing requirements, while employees can manage calls easily and effectively. Horizon’s reliable, proven service with its jargon-free approach to telephony is suitable for any sized business looking to improve productivity and image.

THE BENEFITS OF HOSTED TELEPHONY

An on-demand service with no hidden costs – As Horizon is hosted on your behalf, you only pay for what you need on a simple per seat basis. As you are not buying a PBX,  there is no major hardware investment and there are no financing costs to consider.

Features you can easily control – Horizon puts you in complete control of your phone system and is provided with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

Lower call costs – All the cost benefits of IP Telephony including free site-to-site calls (even across international boundaries) and cheaper call rates. If you use Horizon together with our mobile services you benefit from incredibly competitive rates for calls between your fixed and mobile devices.

Empower your staff with ‘one number anywhere’ – Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call.

Enables flexible working – Horizon helps businesses become more efficient by enabling  flexible work environments through hot-desking, home working, and extending the service to mobile devices.

Number choice – You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located. Have a London number in Leeds!

A business continuity solution – Unexpected events such as snow, floods or strikes won’t disrupt your business. Because Horizon sits in the “cloud”, the service provides business continuity features that allow your organisation to carry on making and taking calls.

HOW DOES IT WORK?

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Horizon provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

TAKE CONTROL WITH THE
HORIZON DASHBOARD

We offer is a complete communications service for business providing an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity. We offer is a complete communications service for business providing an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

KEY FEATURES AND OPTIONS

Working as part of a team

  • Fifteen-Way Call for convenient collaboration with colleagues
  • Hunt Groups for distributing and allocating calls across your team
  • Call Transfer to any internal or external number
  • Common or customisable settings for Sites, Groups, Department
  • Hold a call and pick it up on another phone with Call Park
  • Answer a group member’s phone with Call Pick Up
  • Instant Group Call enabling efficient collaboration

KEY FEATURES AND OPTIONS

Working efficiently

  • Last Number Redial for convenient repeat dialling
  • Easily make a call with Click to Dial through the user interface
  • Assign calls to cost centres using Account Codes
  • Use Pre-set Availability Profiles to manage incoming calls
  • No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection
  • Automatic Callback so that you can stay productive