Hosted Telephony

Hosted Telephony at Company Communications UK in Weston Super Mare, provides complete systems for businesses through the implementation of Gamma Horizon cloud based telephony services:

Implementation of hosted telephony services is easy with Company Communications UK. We use fully trained technicians in house from the initial first contact. We arrange a site visit and gather information around your current and future needs.

A full audit of existing services will take place to enable us to streamline services and potentially save you money. As a result, you will have peace of mind that the implementation of the new system will be cost effective, cause minimum “down time” and be fully adaptable to your requirements with an easy to use dashboard.

Company Communications UK use Gamma Horizon hosted telephony systems because:

⦁ It is a hassle-free disaster recovery solution
⦁ An adaptable hosted phone system, providing scalability for growing companies
⦁ Uses VOIP technology and is the top hosted PBX (private branch exchange) system provider

THE CLOUD BASED GAMMA HORIZON HOSTED TELEPHONY SYSTEM IS A COMPLETE SOLUTION FOR YOUR BUSINESS

Horizon is a complete hosted telephony system for your business. It provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. This system allows your administrators to easily manage your office communications whilst enabling employees to maximize their productivity. This office IP telephone system has lots of clever features and an emphasis on control and administration through the web that takes the burden away from the IT team. Administrators can quickly configure the system according to their organization’s changing requirements, while employees can manage calls easily and effectively.

Horizon’s reliable, proven service, with its jargon-free approach to hosted telephony is suitable for businesses of all sizes looking to improve productivity and image.

BENEFITS OF HOSTED TELEPHONY

On-demand service with no hidden costs

Horizon is a phone system hosted on your behalf, therefore, you only pay for what you need on a simple per seat basis. As you are not buying a PBX, there is no major hardware investment and there are no financing costs to consider.

⦁ Makes moving premises easy.
⦁ No need for ISDN lines, thus saving money
⦁ Scalable

Features you can easily control
Horizon puts you in complete control of your phone system. There is extensive range of call handling and management features, all operated through an easy-to-use web interface.

Lower Call Costs
All the cost benefits of IP Telephony including free site-to-site calls (even across international boundaries) and cheaper call rates. If you use Horizon together with our mobile services you benefit from incredibly competitive rates for calls between your fixed and mobile devices.

Empowerment
Empower your staff with ‘one number anywhere’ – Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call.

Flexible Working
Horizon helps businesses become more efficient by enabling flexible work environments through hot-desking, home working, and extending the service to mobile devices.

Number choice
You have total flexibility with the numbers you want to use. For example, you can keep your existing numbers or get new numbers. Extend your business reach and use any local area number. Have a London number in Leeds!

A Business Continuity Solution
Unexpected events such as snow, floods or strikes won’t disrupt your business. Because Horizon sits in the “cloud”, the service provides business continuity features allowing your organisation to carry on making and taking calls.

HOW DOES THE GAMMA HORIZON HOSTED TELEPHONY SYSTEM WORK?

TAKE FULL CONTROL WITH THE INTUITIVE HORIZON DASHBOARD

KEY FEATURES AND OPTIONS

Working as part of a team

  • Fifteen-Way Call for convenient collaboration with colleagues
  • Hunt Groups for distributing and allocating calls across your team
  • Call Transfer to any internal or external number
  • Common or customisable settings for Sites, Groups, Department
  • Hold a call and pick it up on another phone with Call Park
  • Answer a group member’s phone with Call Pick Up
  • Instant Group Call enabling efficient collaboration

Working efficiently

  • Last Number Redial for convenient repeat dialling
  • Easily make a call with Click to Dial through the user interface
  • Assign calls to cost centres using Account Codes
  • Use Pre-set Availability Profiles to manage incoming calls
  • No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection
  • Automatic Callback so that you can stay productive

For more information or to discuss your requirements, please contact us today. Our knowledgeable staff will offer sound advice based on your unique business needs.

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